Understanding consumer rights

Challenge reference: 1199

Active
Notional learning hours
10
Level
Level 1
Subject area
Preparing for Adulthood pathway
Vocational area
Skills
Learning aim
Learners will develop an understanding of the rights that consumers have when purchasing goods
Learning context
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Learning outcomes

(What the learner needs to know, understand or be able to do)

The learner will:

  • 1 .  

    Understand the rights that consumers have when purchasing goods

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Assessment criteria

(What the learner need to demonstrate in order to meet the learning outcome)

The learner can:

Describe the rights a consumer would have when buying shoes or clothing then deciding to return before wearing

Describe the rights a consumer would have when buying something faulty that has not been used

Describe the rights a consumer would have when buying something that breaks shortly afterwards

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Assessment methodology

Assessment methodology
Linked to learning outcome
Labelled product, video or photographic evidence
1
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