Understanding consumer rights
Challenge reference: 1200
Active
Notional learning hours
10
Level
Entry 3
Subject area
Preparing for Adulthood pathway
Vocational area
Skills
Learning aim
Learners will develop an understanding of the rights that consumers have when purchasing goods.
Learning context
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Learning outcomes
(What the learner needs to know, understand or be able to do)
The learner will:
-
1
. Understand the rights that consumers have when purchasing goods.
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Assessment criteria
(What the learner need to demonstrate in order to meet the learning outcome)
The learner can:
- Describe the rights a consumer has when deciding to return shoes or clothing before wearing
- Describe the rights a consumer has when an item they have purchased turns out to be faulty
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Assessment methodology
Assessment methodology
Linked to learning outcome
Labelled product, video or photographic evidence
1
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