Make a drink and snack for more than one customer

Challenge reference: 1262

Active
Notional learning hours
10
Level
Entry 3
Subject area
Preparing for Adulthood pathway
Vocational area
Learning aim
The learner will be able to take and assemble an order for drinks and snacks from a group of customers and serve these correctly.
Learning context
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Learning outcomes

(What the learner needs to know, understand or be able to do)

The learner will:

  • 1 .  

    Be able to take an order for drinks and snacks from a group of customers

  • 2 .  

    Be able to serve the order for drinks and snacks to a group of customers

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Assessment criteria

(What the learner need to demonstrate in order to meet the learning outcome)

The learner can:

  • Take an order for multiple drinks and snacks and check that the order has been understood by asking the customers.
  • Select and prepare the appropriate serving equipment for each snack e.g. plate, spoon, knife, napkin, bowl.
  • Place the snack on the plate or bowl using the correct tongs or ladle.
  • Select the appropriate container for each drink.
  • Make or pour the drinks.
  • Check that all parts of the order are ready.
  • Take the order to the correct table using a tray if necessary.
  • Name the items and place each in front of the correct customer.
  • Ask if the customers require anything else.
  • Leave the customers using a phrase such as "I hope you enjoy your snack."
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Assessment methodology

Assessment methodology
Linked to learning outcome
Observation checklist
1 2
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