Communicating with others at work
Challenge reference: 1348
Active
Notional learning hours
10
Level
Level 1
Subject area
Preparing for Adulthood pathway
Vocational area
Skills
Learning aim
Learners will have an understanding of workplace communication and be able to communicate effectively about work related topics using different formats.
Learning context
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Learning outcomes
(What the learner needs to know, understand or be able to do)
The learner will:
-
1
. Understand how and why different people communicate in the workplace
-
2
. Be able to communicate effectively in the work place using a written or word processed format
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Assessment criteria
(What the learner need to demonstrate in order to meet the learning outcome)
The learner can:
State three different ways people can communicate in the workplace
State when each of the ways may be appropriate - one example for each of the three ways identified
State who needs to communicate with whom in the workplace - three examples
On two separate occasions communicate using a written or word processed format in a clear and appropriate way for the workplace
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Assessment methodology
Assessment methodology
Linked to learning outcome
Record of oral questioning
1
Labelled product, video or photographic evidence
2
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