Enterprise skills
Challenge reference: 1838
Active
Notional learning hours
10
Level
Entry 1
Subject area
Preparing for Adulthood pathway
Vocational area
Learning aim
To gain skills in communication, money handling, teamwork and customer service skills.
Learning context
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Learning outcomes
(What the learner needs to know, understand or be able to do)
The learner will:
-
1
. Be able to demonstrate good communication skills towards customers.
-
2
. Be able to demonstrate an understanding of numbers.
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Assessment criteria
(What the learner need to demonstrate in order to meet the learning outcome)
The learner can:
- Respond to a customers question appropriately
- Speak to customers in a professional manner
- Assist customers with their request
- Identify items to be sold
- Display the items for sale at the correct price
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Assessment methodology
Assessment methodology
Linked to learning outcome
Observation checklist
1
2
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